You may return items via a Royal Mail Service, or you may use our Collect Plus service which is a tracked service, for the standard cost of £4.50 (for parcels weighing 10Kgs or less).

To use the Collect Plus service please go to, where you can create a return address label and locate your local store which operates the Collect Plus Service. Once you have created your label this should then be attached to your parcel and taken to your nearest Collect Plus store. There, you will be given a tracking number and will be able to keep tabs on your parcel via the website: